Privacy Policy

At Venetian Blinds AU ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website venetian-blinds.com.au.

Information We Collect

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Your IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages you view on our site
• Time and date of your visit
• Time spent on pages

Information You Provide

We may collect information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter (if applicable)
• Participate in surveys or promotions
• Communicate with us via email

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you for customer service and support
• Send you updates and marketing communications (with your consent)
• Prevent fraud and ensure website security

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device.

Types of cookies we use:

• Essential cookies: Necessary for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Advertising cookies: Used to deliver relevant advertisements and track ad campaign performance

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

Amazon Associates Program

Venetian Blinds AU is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our site and make a purchase, we may earn a commission at no additional cost to you.

Analytics

We may use third-party analytics services (such as Google Analytics) to help analyse how users use our website. These services collect information sent by your browser as part of a web page request, including cookies and your IP address. This information is used to evaluate visitors' use of our website and compile statistical reports on website activity.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict processing of your personal information
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By visiting our Contact page
• By email at: privacy@venetian-blinds.com.au